Location: FL, PA, NJ, DE
Posted: 6/17/2010

Description
The Resident Representative is the primary point of contact for residents and prospective residents. Outstanding customer service and sales skills are essential.

Responsibilities
• Greet and welcome prospective residents to the property and determine their needs
• Professionally present the community, specific apartments, and the features and benefits
• Perform proper follow up with prospective residents
• Ensure that office, clubroom, models and market-ready vacant apartments are in perfect condition
• Complete lease applications, assist with verification, and promptly notify prospective residents of results
• Enter all traffic, telephone calls and other daily activity into the computer
• Call or visit competitive properties to update the market surveys as needed
• Participate in ongoing resident relations including telephone calls and resident functions
• Accept resident service requests, route to maintenance department for prompt processing and follow-up
• Contribute ideas to for marketing the property and improving resident retention and satisfaction
• Attend any training classes/meetings as recommended by management

Qualifications
• Prior sales and customer service skills
• Strong communication skills
• Effective time management skills
• Team player
• Computer literate

How To Apply
Email cover letter and resume to Jobs@KormanResidential.com or fax to 215-638-4072 and indicate "Resident Representative" and your preferred location in the subject line.